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RESOURCES · THE MTTR MEMO
Notes from the NOC.
FEATURED · 14 MIN READ
A field note: cutting rural tower response time from 9h to 4h 27m
By Adaeze Okafor · 03 May 2026
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The MTTR Memo
Monthly notes on running infrastructure, from operators to operators. No hype.
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[ FIELD NOTES ]
Field notes
A field note: cutting rural tower response time from 9h to 4h 27m
14 min
03 May 2026
[ ENGINEERING ]
Engineering
How we route tickets in 80 milliseconds
12 min
01 May 2026
[ FIELD NOTES ]
Field notes
What 03:14 looks like in Ibadan
6 min
29 Apr 2026
[ OPERATIONS ]
Operations
SLA timers that don't scream wolf
8 min
24 Apr 2026
[ INDUSTRY INSIGHTS ]
Industry insights
PV string drift, three years on
11 min
18 Apr 2026
[ PRODUCT UPDATES ]
Product updates
Inspection mode is here
4 min
12 Apr 2026
[ ENGINEERING ]
Engineering
Postgres at the multi-tenant edge
17 min
08 Apr 2026
[ FIELD NOTES ]
Field notes
A genset, a goat, and a generator failover
5 min
02 Apr 2026
[ OPERATIONS ]
Operations
MTTR vs MTBF — the boring math
9 min
29 Mar 2026
[ INDUSTRY INSIGHTS ]
Industry insights
Telco ops in West Africa, 2026
13 min
22 Mar 2026
[ PRODUCT UPDATES ]
Product updates
Client portal: now white-label
3 min
15 Mar 2026
[ ENGINEERING ]
Engineering
Why we left amber behind
7 min
08 Mar 2026
[ FIELD NOTES ]
Field notes
One inverter, six firmwares
10 min
01 Mar 2026