THE PLATFORM
One platform for everyone who keeps the lights on.
NordGryd is a single tenant application made of purpose-built apps. Switch on what you need; they share your assets, sites, identity and SLAs.
NordGryd is a single tenant application made of purpose-built apps. Switch on what you need; they share your assets, sites, identity and SLAs.
Assets, sites, tickets, work orders and a field-first mobile app.
ITSM with a real SLA engine - triage, escalation, change & CSAT.
IoT telemetry, live readings and alerts layered on your assets.
Free self-service: raise & track requests, knowledge base, announcements.
Give your clients live status and a support channel.
Users, roles, branding, terminology, billing & app access.
Tenant Manager is mission control: invite users, set roles, brand the workspace, tune terminology, manage billing and decide exactly which apps each person can open.
Pick an industry and the platform re-labels its nouns and tunes its option lists and statuses - Solar (Plant/Inverter), Telecom (Tower/Equipment), Power (Substation/Transformer), Water (Station/Pump), Oil & Gas (Facility/Compressor), or Generic.
Tenant isolation is enforced at every query. Prepared statements, CSRF on every form, audit logs on every state change, and dependency-free dashboards that never ship your data to a third-party CDN.
Assets and sites live here. Every other app references them.
A critical telemetry alert opens a ticket against the right asset, on the right SLA.
Staff self-serve in ServiceDesk; agents resolve in Center on real SLAs.
We'll map it to your fleet and your team.