NORDGRYD
Platform
Apps
IMS
Assets, sites, tickets, work orders and a field-first mobile app.
Center
ITSM with a real SLA engine - triage, escalation, change & CSAT.
Cloud
IoT telemetry, live readings and alerts layered on your assets.
ServiceDesk
Free self-service: raise & track requests, knowledge base, announcements.
Customer Portal
Soon
Give your clients live status and a support channel.
Tenant Manager
Users, roles, branding, terminology, billing & app access.
Solutions
Pricing
Customers
Resources
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Platform
APPS
IMS
Center
Cloud
ServiceDesk
Customer Portal
Tenant Manager
Solutions
Pricing
Customers
Resources
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PRICING
Per site. No surprise add-ons.
🇺🇸
USD
🇳🇬
NGN
🇰🇪
KES
🇿🇦
ZAR
Free
$0
Forever
1 site
3 users
Fault mgmt only
Email support
Start free
RECOMMENDED
Pro
$149
per site / month
Unlimited users
All modules
Field app for all engineers
Email + chat support
99.5% uptime SLA
Start 30-day trial
Enterprise
Custom
Annual contract
SSO (SAML, OIDC)
White-labelled portal
99.9% uptime SLA
Dedicated CSM
On-prem option
Talk to sales
Compare plans
FEATURE
FREE
PRO
ENTERPRISE
Sites
1
Unlimited
Unlimited
Users
3
Unlimited
Unlimited
Asset registry
-
✓
✓
Fault management
✓
✓
✓
Maintenance plans
-
✓
✓
Field app
-
✓
✓
Client portal
-
-
✓
White-label
-
-
✓
SSO (SAML / OIDC)
-
-
✓
Audit log retention
30d
1y
7y
API rate limit
100/h
5,000/h
Custom
Priority support
-
✓
24×7
Uptime SLA
-
99.5%
99.9%
Dedicated CSM
-
-
✓
Frequently asked
Is there a free trial?
Yes - the Pro plan includes a 30-day trial with no credit card required.
Do you charge per asset?
No. Pricing is per site per month. You can have as many assets as you need within a site.
How does multi-tenant pricing work?
Each tenant (your customer) is isolated. You pay per site across all your tenants.
Can we self-host?
On-prem deployment is available under the Enterprise plan.
What payment methods do you accept?
Card, bank transfer, and mobile money across USD, NGN, KES, ZAR, and BRL.
How is data residency handled?
Data is stored in the region you select at onboarding. EU and Nigerian data options available.
Do you offer NGO discounts?
Yes - contact sales@nordgryd.com with your 501(c)(3) or equivalent documentation.
How do you handle customer-portal users?
Client portal users are unlimited and do not count against your seat limit.